How Our Privacy Policy Handles Wallet Data
We collect account details you submit, such as your phone number, selected account credentials and verification results, so we can identify your account and respond when a wallet status needs checking. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive
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transaction references, status results and receipt details needed to match activity to your account; we do not need your wallet password. We also record device type, browser signals, login time and security events to detect unusual access. Cookies help keep your session active and remember selected
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settings. We retain records for the period needed for account security, payment reconciliation, support handling and legal duties. Access depends on local law, and where local law permits we explain any regional restriction before account use. You can ask us to clarify, correct or delete eligible
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data through the account help route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.